Is data training worth it when my staff is already stretched thin?

Direct Answer

Data training can be worth it when your staff is already stretched thin, but only when it focuses on a skill they need for their current work, uses their own information, and comes with time to apply what they learn. A focused workshop can help staff learn a specific skill, such as reading a summary of their program's participation or writing a survey question that participants can answer accurately, and it can leave them with tools they keep using. Training can't make up for workloads that are already too heavy, a data system that doesn't work, or information collected for no clear purpose. When one of those is the real problem, training adds another demand without addressing it, and the better first step is to fix the conditions. Before you schedule training, find out what is making data difficult for your staff: unfamiliar skills, too little time, tools that get in the way, or uncertainty about why the information matters. Your staff's wellbeing matters in its own right, apart from its effect on their work. Any training worth their time should make their responsibilities easier to carry out well, and it should be planned so that it doesn't add to the pressure they're already experiencing.

Angelika Gulbis, Ph.D.

Angelika Gulbis, Ph.D.

Co-founder and workforce development consultant, Grantibly

Best Move

Ask your staff what makes data difficult for them, and plan training only for the problems that a new skill would actually solve.

Why It Works

Training addresses missing skills, so it helps when skills are the obstacle and adds pressure when the obstacle is time, tools, or purpose.

Next Step

Choose one specific skill your staff need for work they're already doing, and plan a short session that uses your own information and leaves time to apply it.

What you need to know

What can one focused data training realistically change?

One focused data training can realistically change how well your staff handle a specific task, especially when they practice it on their own information during the session. A workshop might help staff interpret a table of participant results, design a short feedback form, organize information they already keep so it's easier to use, or prepare a few results to discuss with the team. It can also give staff shared language for talking about what the information shows, and tools such as a template or a checklist that they continue to use after the session ends.

A single training is less likely to change habits that depend on conditions outside the session, such as how much time staff have, whether supervisors ask about the information, and whether anyone acts on what it shows. It also won't turn your staff into evaluators, and it shouldn't, because designing a formal evaluation and analyzing its results is specialized work. What parts of evaluation should we never DIY? explains where that line falls, and What makes a workshop worth pulling my team off their work for? covers what to look for in a particular workshop.

When is data training the wrong answer for a stretched team?

Data training is the wrong answer for a stretched team when the obstacle isn't a missing skill, because training places an additional demand on staff time and should therefore address a problem that new skills can actually solve.

When to train, and when to address something else first

What's making data difficultIs training the answer?What to address first
Staff don't know how to do a specific taskYes, if the task is part of their current workA focused session on that task
Staff have no time to collect or review informationNo, not until the workload changesWorkload, or the amount of information collected
The forms or systems are difficult to useRarely, because the obstacle is the toolsThe forms or systems themselves
Staff don't know why the information mattersRarely, because the obstacle is purposeExplaining how the information is used, and then using it
The work requires specialized evaluation expertiseNo, because this is an evaluator's responsibilityInvolving an evaluator

Some situations require both approaches. A team might need a short training and fewer forms, or a clearer explanation of why information is collected along with a new skill for reviewing it. My team sees data collection as extra work. How do I change that? looks at reducing what staff collect.

How do I make data training fit when my staff has no time to spare?

You can make data training fit when your staff has no time to spare by keeping it short and specific, scheduling it around the busiest periods in their work, and reducing other demands while they learn. A focused session on one skill is easier to absorb than a full day covering everything, and staff can apply it immediately.

  • Choose the timing carefully. Avoid the weeks when staff are busiest with participants, reports, or deadlines, in the same way that no one should schedule a focus group with college students during finals week.
  • Make room in the workload. Cover some of their responsibilities, postpone a lower-priority task, or count the training as part of their regular work hours.
  • Use their own information. Practicing on information your staff already collect means the session also produces something useful for the program.
  • Plan the next step. Agree on when and where staff will use the new skill, and make sure their supervisors know what they learned and support them in applying it.

Whether to train one person or the whole team is a separate question, and Should we train one data champion or the whole team? examines what each approach offers and what can go wrong.

The Grantibly perspective

Angelika's perspective

We recognize that leaders and organizations operate under real constraints and that not every problem has an easy solution. Still, organizations have a responsibility to create the conditions that support their people, and sometimes that means redistributing workloads or changing policies before asking staff to take on something new. Employee wellbeing should be valued in its own right, not simply as a means of improving retention or productivity.

We are educators as much as consultants. As former and current faculty members, we understand how people learn, how to design engaging learning experiences, and the real conditions that affect whether people can participate. Good training respects those conditions, and it helps people use what they learn in their own work.

More questions about this topic

Is a webinar or a one-day workshop enough?

A webinar or a one-day workshop can be enough to learn one specific skill, as long as staff have an opportunity to practice it on their own work soon afterward. A single session is rarely enough to develop several skills at once or to change how an organization uses information, which tends to require repeated practice over time.

How will I know whether the training was worth it?

You'll know whether the training was worth it by observing whether staff apply the skill in their regular work during the weeks that follow. Ask them what they've applied, what was more difficult than expected, and what support they still need, and notice whether the team's conversations about the information have changed.

Can a funder support training for our staff?

A funder can sometimes support training for your staff, and some funders sponsor workshops or learning cohorts for the organizations they fund. Ask your program officer whether that kind of support is available, or whether existing grant funds can be used for staff training.

Can Grantibly train our staff to use data?

Grantibly can train your staff to use data through skill-building workshops and the Team Insight Capability Lab, which builds a team's practical ability to gather, interpret, communicate, and use evidence. The work combines instruction tailored to your team, applied exercises, reusable tools, and a plan for putting the skills to use, and it's scaled to the time your staff actually have.

Related pages

Angelika Gulbis, Ph.D.

Angelika Gulbis, Ph.D.

Angelika Gulbis, Ph.D. is a co-founder of Grantibly and a workforce development consultant who develops the workforce through evaluation, training, facilitation, and strategic planning. A sociologist and faculty member at Madison Area Technical College, her areas include wellbeing, emotional intelligence, leadership development, relationship dynamics and organizational culture. Her work helps organizations understand how programs create change through the relationships and systems they build, and use that understanding to do MORE good.

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